Last Updated: 19/11/2025

1. Introduction

Welcome to the Privacy Policy of Caswell Interiors Ltd (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data when you visit our website https://www.caswellinteriors.co.uk/ and use our services.

2. Company Details

• Company Name: Caswell Interiors Ltd
• Registered Number: 06471248 (England & Wales)
• Registered Address: Unit 48, Crofty Industrial Estate, Crofty, Swansea, SA4 3RS
• Email: info@caswellinteriors.co.uk
• Telephone: 01792 851163 / 07812 431 960

3. What Personal Data We Collect

We may collect and process the following data about you:

• Identity & Contact Data: Names, email addresses, and phone numbers when you contact us via email or telephone to enquire about our services (e.g., commercial, industrial, or retail interior projects).
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.

4. How We Collect Your Data

• Direct Interactions: You may give us your identity and contact data by filling in forms or by corresponding with us by post, phone, or email.
• Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies and server logs.

5. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your data to:

• Process and respond to your enquiries regarding our services (e.g., quotes for ceiling or partition work).
• Perform the contract we are about to enter into or have entered into with you.
• Manage our relationship with you (including notifying you about changes to our terms or privacy policy).
• Improve our website, products/services, marketing, and customer relationships.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under the UK General Data Protection Regulation (UK GDPR), you have rights including:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of the personal data we hold about you.
• Right to Erasure: Request erasure of your personal data.
• Right to Object: Object to processing of your personal data where we are relying on a legitimate interest.
• Right to Restriction: Request restriction of processing of your personal data.
• Right to Transfer: Request the transfer of your personal data to you or a third party.

To exercise any of these rights, please contact us at info@caswellinteriors.co.uk.¹

Cookie Policy²

1. What Are Cookies?³

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used ⁴in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

2. How We Use Cookies

We use cookies to:

• Ensure the website functions correctly (Strictly Necessary Cookies).
• Analyze visitor traffic and usage patterns to improve our website performance (Analytical/Performance Cookies).

3. Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website (if applicable).
• Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

4. Third-Party Cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services such as Google Analytics) may also use cookies, over which we have no control.

5. Managing Cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

If you choose to block all cookies (including essential cookies), you may not be able to access all or parts of our site.